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IT Outsourcing โ€“ What Is It And Why Do You Need It?

IT Outsourcing: Do You Really Need It? - QBSS

Modern companies strive to be competitive, quickly adapting to changing market conditions. In the context of globalization and digitalization, IT outsourcing is gaining particular popularity – an effective solution for optimizing IT processes and reducing costs. IT outsourcing Poland attracts special attention today due to the combination of high-quality services and cost-effective conditions. In this article, we will analyze what IT outsourcing is and what advantages it gives to business.

What Projects And Tasks Are Often Outsourced?

In the modern business world, IT outsourcing has become a key tool for optimizing processes and increasing efficiency. Let’s look at the projects that are most often outsourced.

Development of a Web Service Or Mobile Application

The development of web services and mobile applications via outsourcing is a process in which a company hires a third-party team of developers to create a software product. This is one of the most common options for IT outsourcing.

Design

When ordering design outsourcing, you get a team of specialists consisting of a project manager, analyst, and UI/UX designers. Outsourced designers usually have a lot of experience and are accustomed to diverse tasks. The work is carried out according to technical assignments, in which tasks are formed together with the customer, and the cost and deadlines are calculated.

Design can be outsourced both for development from scratch and for revision or updating of existing products.

Frontend Development

Outsourcing of front-end development may include the development of a web or mobile interface using HTML, CSS, JavaScript, and other technologies (the choice of a specific stack is determined by the tasks and technical requirements of the project).

Outsourcing of frontend development is needed in cases where, for example, you have a website and you are satisfied with its technical part (backend), but the external part – the graphical interface, buttons, navigation menu, texts, images – needs to be replaced.

Backend Development

This includes outsourcing of backend development (the server part of a web application or website). It also includes the development of databases, business application logic, server APIs, and security.

Project Support And Development

Project support usually includes tasks such as:

  • bug fixing;
  • updating and installing new versions of software;
  • analysis and troubleshooting security issues.

Project development includes tasks on:

  • expanding functionality;
  • adding new modules;
  • improved performance;
  • code optimization.

DevOps Outsourcing

DevOps is a methodology and activity for automating technological processes of assembling, configuring, and deploying software. The main performer here is a DevOps engineer, who must understand both programmers and testers, system administrators, designers, and managers, and also be able to combine their efforts and optimize work processes. DevOps processes are often outsourced because it is very difficult for companies that do not specialize in developing IT products to maintain a staff of DevOps engineers and keep their competencies up to date.

Pros And Cons of Outsourcing

Despite its popularity, outsourcing has both obvious advantages and potential risks.

Among the advantages of outsourcing:

  1. Technical expertise. Outsourcing specialists are constantly learning and often already have relevant experience for your project, thanks to which they can quickly recommend proven working solutions. This allows you to solve problems on the project more effectively and reduce time-to-market.
  1. Quality. The external team and the outsourcing company itself are responsible for the result of the outsourcing project. In order to avoid paying penalties, and fines, not to spoil the reputation, and get a satisfied client, the quality of the work performed is closely monitored.
  1. Deadlines. Outsourcing teams are assembled from specialists who have previously worked together many times. They quickly get involved in the project and more often meet deadlines. The development processes of companies specializing in outsourcing are also often better debugged than those of internal teams.
  1. The customer’s focus on core business processes. Delegating development to outsourcing allows the company to concentrate on business and not be distracted by development.

What Should You Require From a Contractor When Outsourcing?

There is a certain minimum, the presence of which distinguishes a good outsourcer from a bad one. This concerns compliance with the confidentiality regime, work in the correct infrastructure, regular releases, the format of meetings with the customer, and mandatory documentation on the project.

Working Under NDA

To guarantee the security and protection of your personal data, you need to sign a non-disclosure agreement (NDA). It specifies a list of information related to confidential information. This can be information about plans, current developments of the company, access data to services, information about the management methods used, and much more.

Working In The Right Infrastructure

Depending on the needs, the requirements for the infrastructure may be more or less. For example, in order to protect the information, you can require the external team to use encryption, protection against hacking, network monitoring, authorization and authentication systems, access control systems, and so on.

It is also worth paying attention to how the developers divide the development environment. Do they follow the correct order? For example, dev-stage-prod.

If the customer’s work depends on the continuous operation of systems, then he may require the outsourcing company to use an infrastructure that ensures reliable and available operation of systems, including backup, monitoring, and rapid recovery from failures.

Regular Releases

Regular releases ensure stable development speed and adherence to deadlines. They are also important for the end user, because with each new version the product gets better (bugs are fixed and features are added).

Regular Meetings And Reporting

This is important for both the contractor and the customer. Regular meetings and reporting allow the customer to understand what work has been completed and over what period, what results have been achieved, what blockers there are in the work, and how to eliminate them in a timely manner. Providing reports and regular communication also helps control the deadlines for completing the work.

Wrapping it Up

IT outsourcing opens up opportunities for companies to grow quickly, increase efficiency, and optimize costs. Thanks to the professionalism of the contractors, access to modern technologies, and flexible terms of cooperation, in Poland, IT outsourcing is becoming an increasingly attractive choice for businesses. Having decided to use IT outsourcing, you will be able to focus on strategic tasks and entrust technical aspects to proven experts. One of the reliable partners in Poland is N-iX with over 20 years of experience in developing IT products, cloud solutions, and data analytics.

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